Bug triage template: free, editable diagram
From report to verified fix, with an owner on every path. This starter has 10 steps and 2 decision points. Open it as a real canvas with shapes and arrows you can restyle, extend and share, then turn the action steps into tasks.
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What is in this template
10 steps, 2 of them decisions, in diagram order. Rename, remove or add branches once it is on your canvas.
- 1Bug reported
- 2Reproducible?
- 3Ask reporter for details
- 4Closed as needs info
- 5Blocks users?
- 6Assign an owner and hotfix
- 7Add to backlog with an owner
- 8Fix and add a regression test
- 9Verify in staging
- 10Closed
Get the Mermaid source
Mermaid source
flowchart TD
report([icon:bug Bug reported]) --> repro{Reproducible?}
repro -->|no| info[icon:message-question Ask reporter for details]
info --> closeinfo([icon:archive Closed as needs info])
repro ==>|yes| blocks{Blocks users?}
blocks ==>|yes| hotfix[icon:flame Assign an owner and hotfix]
blocks -->|no| backlog[icon:list-check Add to backlog with an owner]
hotfix ==> fix[icon:tool Fix and add a regression test]
backlog --> fix
fix ==> verify[icon:test-pipe Verify in staging]
verify ==> done([icon:circle-check Closed])
classDef tone-accent fill:#fae8ff
class report tone-accent
classDef tone-warning fill:#fef3c7
class repro,blocks tone-warning
classDef tone-danger fill:#fee2e2
class hotfix tone-danger
classDef tone-info fill:#dbeafe
class info,backlog,fix,verify tone-info
classDef tone-neutral fill:#e5e7eb
class closeinfo tone-neutral
classDef tone-success fill:#dcfce7
class done tone-successPaste it into the free Mermaid editor or your own docs.
Questions
- What is the bug triage template?
- From report to verified fix, with an owner on every path. It is a starting diagram you adapt to your own process.
- Can I edit it?
- Yes. It opens as normal shapes and bound arrows: rename steps, add branches, restyle, and collaborate live once you have an account.
- Do I need an account?
- No. You can open it in a guest canvas saved in your browser. Create an account to keep it and share it.