User journey template: free, editable diagram
From first visit to a returning habit. This starter has 6 steps and 1 decision points. Open it as a real canvas with shapes and arrows you can restyle, extend and share, then turn the action steps into tasks.
Free. No account needed. Saved in this browser until you sign up.
What is in this template
6 steps, 1 of them decisions, in diagram order. Rename, remove or add branches once it is on your canvas.
- 1Discovers the product
- 2Signs up
- 3First-run setup
- 4Reaches first value?
- 5Comes back weekly
- 6Guided nudge
Get the Mermaid source
Mermaid source
flowchart LR
discover([icon:search Discovers the product]) ==> signup[icon:user-plus Signs up]
signup ==> onboard[icon:adjustments First-run setup]
onboard ==> value{Reaches first value?}
value ==>|yes| habit[icon:flame Comes back weekly]
value -->|no| nudge[icon:hand-finger Guided nudge]
nudge --> habit
classDef tone-accent fill:#fae8ff
class discover tone-accent
classDef tone-info fill:#dbeafe
class signup,onboard tone-info
classDef tone-warning fill:#fef3c7
class value,nudge tone-warning
classDef tone-success fill:#dcfce7
class habit tone-successPaste it into the free Mermaid editor or your own docs.
Questions
- What is the user journey template?
- From first visit to a returning habit. It is a starting diagram you adapt to your own process.
- Can I edit it?
- Yes. It opens as normal shapes and bound arrows: rename steps, add branches, restyle, and collaborate live once you have an account.
- Do I need an account?
- No. You can open it in a guest canvas saved in your browser. Create an account to keep it and share it.